Contact information

We're here to help. Velmira is committed to responding to all customer inquiries promptly and professionally.

How to Reach Us

  • Email: [luxorastore1415@gmail.com]
  • Phone/WhatsApp:[+923126734977]
  • Business Hours: [e.g., Sunday–Thursday, 10:00 AM – 7:00 PM GST]

Response Time

We aim to respond to all inquiries within 24 hours during business days. For urgent order issues, WhatsApp is the fastest way to reach us.

What to Include in Your Message

To help us assist you quickly, please include:

  • Your order number
  • A clear description of your question or issue
  • Photos, if related to a damaged or incorrect item